Neospin Casino Privacy Policy

Personal Data refers to any information that pertains to a specific individual, known as the ‘data subject.’ This includes data that can identify an individual directly or indirectly, such as a name, identification number, location details, online identifier, or characteristics related to their physical, physiological, genetic, mental, economic, cultural, or social identity.
Processing is any action or sequence of actions taken with respect to an individual’s personal data or sets of personal data, whether or not they are carried out automatically. This includes gathering, logging, organizing, structuring, storing, adapting or changing, retrieving, consulting, using, disclosing via transmission, disseminating, or otherwise making available, aligning or combining, restricting, erasing, or destroying the data.

You may contact Neospin via any of the following channels so that your requests may be fulfilled in compliance with our privacy policy:

• via email: support@neospin.com;
• via Live Chat NEOSPIN;
• via email of the data protection officer: dpo@hollycorngaming.com.

Please be aware that emails occasionally could wind up in spam or might not get through to the recipient at all due to technological issues.

• Site Management and Internal Operations. Neospin gathers data to manage the website effectively, including performing troubleshooting, data analysis, testing, research, and conducting statistical surveys. This information is often collected through Cookies;
• Marketing and Promotions. With your consent, Neospin may reach out to you with marketing content, providing updates on services, bonuses and promotions. This includes current and future offers from the brand you registered with, as well as promotional materials from the brand partners;
• Fraud and Risk Management. Neospin implements robust fraud detection and risk management processes, which may involve assigning a risk profile to your account. This helps to protect both your interests and the platform’s integrity;
• Responsible Gambling Monitoring. To ensure a safe gaming environment, Neospin tracks your transactions and behaviour. This monitoring helps to assign a Responsible Gambling score to your account. Based on this, you may be identified as a ‘Problem Gambler’ or at risk of gambling addiction, prompting Neospin to take appropriate action;
• AML and CTF Compliance. Neospin analyzes your personal data and compare it against third-party data sources. This allows you to create an Anti-Money Laundering (AML) profile and assess the risk associated with your account;
• Site Improvement. Neospin continuously works to enhance the website, ensuring that the content is delivered to you in the most user-friendly and efficient manner possible;
• Site Security. Neospin takes extensive measures to keep our site secure, safeguarding both your data and our platform from potential threats;
• Product Recommendation. Based on your activity and preferences, Neospin may suggests products that align with your interests, providing a more personalized experience.

As a data subject, you have particular rights under data protection legislation in specific situations. According to the law, you have the following rights:

• Request access to your personal data, which entitles you to a free copy of the information Neospin has about you;
• Request correction of your personal data, which entitles you to a correction of any incomplete or inaccurate information Neospin may have about you;
• You have the right to file an objection to the processing of your private information if you believe that it is being processed in a way that violates your fundamental rights and freedoms and that processing is necessary to further our legitimate purposes or the interests of a third party;
• Seek a limitation on the handling of your private information. You can request us to temporarily stop the processing of your personal data.